IT Solution Center

Services

The IT Solution Center assists TTUHSC faculty, staff, and current students with IT provided services and IT related issues. We recommend searching TTUHSC Knowledge Base, our IT knowledge base, for answers to most IT questions and solutions to most IT issues. You may also submit a ServiceNow ticket to report an IT issue or request IT services. Click the button below for information about our most popular services on the IT Home page.

IT Solution Center Contact Information & Hours of Operation:

Lubbock:

Hours of Operation: Monday - Friday, 8:00 a.m. - 5:00 p.m.
Phone: (806) 743-1234
Email: ITSolutions@ttuhsc.edu
Walk in support available:
- Preston Smith Library, 1st Floor
  Monday - Friday, 8:00 a.m. - 5:00 p.m.

Abilene:

Hours of Operation: Monday - Friday, 8:00 a.m. - 5:00 p.m.
Phone: (325) 696-0550
Email: ITSolutions@ttuhsc.edu
Walk in support available:
- SOP 1st Floor Foyer (Mobile Support Cart)
  Wednesday, 2:30 p.m. - 5:00 p.m.

Dallas:

Hours of Operation: Monday - Friday, 8:00 a.m. - 5:00 p.m.
Phone: (214) 358-9550
Email: ITSolutions@ttuhsc.edu
Walk in support available:
- Southwest Suite 401
  Tuesday/Thursday, 2:00 p.m. - 4:00 p.m.
- Veterans Administration Lounge
  Wednesday, 9:00 a.m. - 11:00 a.m.

Amarillo:

Hours of Operation: Monday - Friday, 8:00 a.m. - 5:00 p.m.
Phone: (806) 414-9550
Email: ITSolutions@ttuhsc.edu
Walk in support available:
- School of Medicine/School of Health Professions, Suite B100
  Monday - Friday, 9:00 a.m. - 1:00 p.m.

Permian Basin:

Hours of Operation: Monday - Friday, 8:00 a.m. - 5:00 p.m.
Phone: (432) 703-5500
Email: ITSolutions@ttuhsc.edu
Walk in support available:
Odessa campus:
- Academic Classroom Building, Rooms 106/108
  Tuesday & Thursday, 3:00 p.m. - 4:30 p.m.
- RAHC Building, Room1C14
  Monday - Wednesday, 11:00 a.m. - 12:00 p.m.
  Friday, Call the Odessa ITSC for an appointment